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Enrollment Information

Signing up for the Buckeye Medicare-Medicaid Plan program is easy. 

You must call the Ohio Medicaid Consumer Hotline at 1-800-324-8680 (TTY: 711) to let them know you would like them to enroll you in our program. You can call the Ohio Medicaid Consumer Hotline from 7:00 am to 8:00 pm Monday through Friday and 8:00 am to 5:00 pm on Saturday. They can help you find out which MyCare Ohio plan that works with your doctor, pharmacy, or hospital.

If you do not wish to receive your Medicare benefits from the MyCare Ohio plan, tell a representative at the Hotline and you can continue to receive your Medicare benefits the way you do today. Your Medicaid benefits will be provided by the plan you choose.

We sincerely hope you will choose to receive both your Medicare and Medicaid benefits from Buckeye. Choosing this option will make coordination between the Medicare and Medicaid programs easier for you and your health care providers. If you have any questions about the enrollment process, or need assistance, Buckeye Member Service representatives are available to assist you. Please call 1-866-549-8289. Hours are from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on holidays, you may be asked to leave a message. Your call will be returned within the next business day. TTY users call 711.

PLEASE NOTE: You do not have to receive your Medicare benefits from your MyCare Ohio plan.

You may choose to continue to receive your Medicare benefits in the way you do today. However, your Medicaid benefits will only be available through your chosen MyCare Ohio Plan.


For more information, call the Ohio Medicaid Consumer Hotline:

1-800-324-8680 (TTY: 711), Monday – Friday 7 a.m. to 8 p.m. and Saturdays 8 a.m. to 5 p.m. or visit online at

What happens after I choose a MyCare Ohio plan?

After you have made a choice, the plan you have selected will mail your member ID card. You will get health care from doctors and hospitals who work with your plan. If the doctors or hospitals you use do not work with the plan you choose, you can talk with your doctor and the plan about being a part of your plan’s network. If the doctor or hospital does not want to work with your plan, your care manager will work with you to make sure you get the care you need from the right providers.,,,,,,