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Support Resources

The Krames Health Library provides access to articles and fact sheets on health topics. Search health topics, such as cold or flu symptoms, dementia, and diabetes.

Our Nurse Advice Line is ready to answer your health questions 24-hours-a-day – every day of the year. The Nurse Advice Line is staffed with Registered Nurses. These nurses have spent lots of time caring for people. Now they are ready and eager to help you. Click on the link below for services, or find out what services are available by contacting the Nurse Advice Line, Buckeye’s 24-hour nurse hotline, at 1-866-549-8289 (TTY: 711).

For more information on these and other benefits and services, check the information in the Member Handbook or call Member Services at 1-866-549-8289 (TTY: 711).

Click here for list of benefits and services.

Caregiving Glossary

Alzheimer’s and Dementia

Coping with Challenging Behaviors 

Legal topics to consider

End of Life

Housing

National Suicide Prevention Lifeline - 1-800-273-8255

Crisis Call Center
Compassionate assistance to people in any type of crisis - 1-775-784-8090 or 1-800-273-8255

Friendship Line
A crisis hotline and a warmline for non-urgent calls. This line provides support services such as:

  • Suicide prevention
  • Emotional support
  • Elder abuse prevention and therapy
  • Well-being checks
  • Grief support
  • Information and referrals for older adults or adults with disabilities - 1-800-971-0016

Alzheimer’s Association 24/7 Support Line - 1-800-272-3900

211 Program
2-1-1 Get Connected. Get Answers.

The 2-1-1 program is a free, private service to help find local resources, including:

  • Food and nutrition programs
  • Shelter and housing resources
  • Utilities support
  • Disaster relief
  • Employment
  • Addiction prevention and rehabilitation programs
  • Reentry support for ex-offenders
  • Support groups
  • Safe help out of an abusive situation

Call 2-1-1 to speak with a service expert in your area.

Caring for someone is rarely easy and can take much of your time.  To help care for a loved one, caregivers need to make time to care for themselves.

Keep in mind the tips below to help you take care of yourself:

  • No one is perfect.  You will make mistakes.
  • Many emotions surface when you are caring for another.
  • Depression is a common experience while caregiving.
  • Give yourself and your loved one honest expectations.
  • Use the info and resources available to you.
  • Know the skills needed to care for your loved one. Be honest about what you can and cannot do.
  • Learn to say No.
  • Take help from others.
  • Be resilient.
  • Know your own stress triggers.
  • For successful coping:
    • Eat right
    • Exercise
    • Sleep

Taking Care of YOU: Self-Care for Family Caregivers Fact Sheet

Nutrition Resources:

Other Resources:

AARP
aarp.org

Brain Injury Association of America
BIAUSA.org

Caregiver Action Network (CAN)
Caregiveraction.org

Dementia/Alzheimer’s
ALZ.org
1-800-272-3900

Disability
Disability.gov

Eldercare Locator
1.800.677.1116
Eldercare.gov

Family Caregiver Alliance
Caregiver.org
1-800-445-8106

Medicaid
Medicaid.gov

Medicare
Medicare.gov

MedlinePlus: End of Life Issues
Medlineplus.gov/endoflifeissues.html

National Association of States United for Aging and Disabilities (NASUAD)
Nasuad.org 

Physician Orders for Life-Sustaining Treatment (POLST)
POLST.org

Serious Mental Illness
NAMI.org
1-800-950-NAMI (6264)

Stroke
Stroke.org
1-800-STROKES (787-6537)

U.S. Living Will Registry®
uslivingwillregistry.com

fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.buckeyehealthplan.com,buckeyehealthplan.com,buckeyehealthplan.entrykeyid.com,

Last updated: 10/01/2024
Material ID: H0022_WEBSITE_2025_Approved_10072024

Buckeye Health Plan - MyCare Ohio (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Buckeye Member Handbook.

Out-of-network/non-contracted providers are under no obligation to treat Buckeye members, except in emergency situations. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services.

Other pharmacies/physicians/providers are available in our network.

If you need help finding a network provider and/or pharmacy, please call 1-866-549-8289 (TTY: 711) or visit mmp.buckeyehealthplan.com to access our online searchable directory. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email OH_MMP_EmailRequests@centene.com.

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-866-549-8289 (TTY: 711) from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on holidays, you may be asked to leave a message. Your call will be returned within the next business day. The call is free.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-549-8289 (TTY: 711) de 8 a. m. a 8 p. m., de lunes a viernes. Luego del horario de atención, los fines de semana y los días feriados, es posible que se le pida que deje un mensaje. Le devolveremos la llamada durante el próximo día hábil. La llamada es gratis.


Last updated: 10/01/2024
Material ID: H0022_WEBSITE_2025_Approved_10072024

Buckeye Health Plan - MyCare Ohio (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Buckeye Member Handbook.

Out-of-network/non-contracted providers are under no obligation to treat Buckeye members, except in emergency situations. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services.

Other pharmacies/physicians/providers are available in our network.

If you need help finding a network provider and/or pharmacy, please call 1-866-549-8289 (TTY: 711) or visit mmp.buckeyehealthplan.com to access our online searchable directory. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email OH_MMP_EmailRequests@centene.com.

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-866-549-8289 (TTY: 711) from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on holidays, you may be asked to leave a message. Your call will be returned within the next business day. The call is free.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-549-8289 (TTY: 711) de 8 a. m. a 8 p. m., de lunes a viernes. Luego del horario de atención, los fines de semana y los días feriados, es posible que se le pida que deje un mensaje. Le devolveremos la llamada durante el próximo día hábil. La llamada es gratis.

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